It took me a few minutes to figure out I wasn't following your instructions, but I kept working with it until I figured out the problem. No problems since.
The respond to the purchase is excellent. The information to download and install the purchased product is very informative..."idiot proof". Very satisfied.
Thank you for all your help after I realized I downloaded the MAC version when I needed the PC version.
I cannot compliment the staff here for their follow up support on their products, they are fully knowledgeable on the products they sell and they are very quick to come back even over the weekend. thanks you so much for your assistance and I know where to purchase in future.